Product Support

To contact any of our technical support groups by phone:

Call: +1 (306) 955-7075 – Select Option 2 for Technical Support

To contact us by e-mail or customer support portal:

Cable Product Support:

Online: Cable Products Support Portal


CAES Support Data Sheet

Download 572 KB

Wireless Product Support:

For BWIN™ or Legacy Wireless Products:

FleetLynx® Support:


Setup a Remote Support Session with Vecima Technical Support

When requested by Vecima Support, you may download and run TeamViewer QuickSupport. Be prepared to provide your unique Remote Session ID and Password to our support tech. No software is installed and the remote session may be terminated by you or Vecima Support.



Mac OS X:


Repair status or existing RMA inquiries: